Scenario Matrix Template

About

A Scenario Matrix Template for Usability Testing organizes and documents test cases that evaluate how easily and efficiently end users can interact with the system. The focus is on user experience (UX), ensuring the application is intuitive, accessible, and meets the needs of its intended audience.

This matrix ensures:

• User interfaces are clear, consistent, and easy to navigate

• Workflows align with user expectations

• Accessibility standards (e.g., WCAG) are met

• Usability issues such as excessive steps, unclear labels, or confusing layouts are detected early

Usability testing scenarios often involve task completion tests, navigation assessments, accessibility checks, and A/B testing of UI components.

Template

Scenario ID	Scenario Description	Preconditions	Test Data / Inputs	Steps to Execute	Expected Result	Priority	Remarks
UST-01	Navigation clarity check	Application UI available	User task list	Ask user to complete a given task	User finds feature without help	High	Validates intuitive navigation
UST-02	Task completion efficiency	Functional application	Common workflows	Measure time to complete each task	Completion time within expected range	High	Ensures efficiency
UST-03	Accessibility compliance test	Accessibility tools ready	WCAG checklist	Evaluate UI with screen reader and keyboard navigation	All accessibility criteria met	High	Ensures inclusivity
UST-04	UI label clarity validation	Application screens ready	Screens with field labels	Ask user meaning of labels without help	Labels are self-explanatory	Medium	Reduces confusion
UST-05	Error message helpfulness	Error conditions configured	Trigger errors intentionally	Verify clarity of error messages	Messages are clear and provide guidance	Medium	Improves recovery
UST-06	Color contrast and readability test	Application UI	Color contrast tools	Measure text/background contrast	Meets accessibility contrast ratios	Medium	Improves readability
UST-07	Mobile responsiveness test	Mobile device or emulator	Standard workflows	Test across various screen sizes	Layout adapts and remains usable	Medium	Ensures mobile usability
UST-08	First-time user learning curve test	Application not seen before	New users	Observe first use without guidance	Users can complete basic tasks independently	Medium	Measures onboarding ease
UST-09	Form usability check	Forms implemented	Test data	Fill and submit forms	Minimal validation errors, smooth flow	Low	Improves form efficiency
UST-10	Consistency across pages	Application with multiple pages	UI design checklist	Compare UI elements across pages	Consistent look and feel throughout	Medium	Improves familiarity