Scenario Matrix Template

About

A Scenario Matrix Template for System Testing organizes and tracks test cases that validate the entire software system as a whole. Unlike unit or integration testing, system testing verifies the complete, integrated application against functional and non-functional requirements in an environment that closely resembles production.

This matrix ensures:

  • All end-to-end workflows are covered

  • Both functional correctness and non-functional attributes (performance, security, usability, etc.) are validated

  • Dependencies such as databases, external services, APIs, and middleware are tested together

  • Realistic user scenarios are executed to detect issues that could occur in live usage

System testing scenarios often cover business workflows, user role permissions, data integrity, error handling, and compliance checks.

Template

Scenario ID

Scenario Description

Preconditions

Test Data / Inputs

Steps to Execute

Expected Result

Priority

Remarks

ST-01

Validate end-to-end business workflow

Full system deployed

Valid user credentials and test data

Perform complete business transaction from start to finish

Transaction completes successfully with correct outputs

High

Core business validation

ST-02

Role-based access control check

Users with different roles

User login credentials

Attempt to access restricted functionality

Access granted or denied according to role permissions

High

Ensures security compliance

ST-03

Data integrity after workflow execution

Database connected

Valid transaction inputs

Execute transaction and verify data in DB

All data fields correctly stored and linked

High

Verifies backend data consistency

ST-04

Error handling in end-to-end flow

Full system running

Invalid input for process

Execute process with invalid data

System shows appropriate error message without failure

Medium

Tests robustness in real-world cases

ST-05

Multi-device and browser compatibility

Test environment supports multiple devices/browsers

Supported device/browser list

Execute workflow on each combination

Application works consistently across devices/browsers

Medium

Ensures user experience uniformity

ST-06

Performance of complete workflow

Load testing environment

High-volume transactions

Execute transactions under load

Workflow completes within SLA

Medium

Measures end-to-end performance

ST-07

External service dependency check

External API sandbox available

Valid API requests

Trigger workflow involving external service

Workflow completes successfully with correct API interaction

High

Detects integration issues in full system

ST-08

System security and vulnerability check

Security testing tools ready

Authenticated/unauthenticated requests

Run penetration and vulnerability tests

No exploitable security gaps found

Medium

Part of non-functional validation

ST-09

Recovery from failure

System with failover setup

Induce system component failure

Execute workflow during failure

System continues operation or recovers gracefully

Low

Validates resilience

ST-10

Compliance and legal checks

Compliance guidelines available

Transactions with regulated data

Execute workflow with compliance data

System adheres to regulations (GDPR, HIPAA, etc.)

High

Required for industry compliance

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